Working the way you work

Professional services, including on-site training, consulting, and implementation, are available directly from the Smart Solutions Group and through our authorised reseller partners.

One of our Software Integrators is assigned to each installation in order to ensure that you get exactly what you need from the system. Our products are all customisable, are supplier independent and can interlink, quickly and easily with your existing systems.

All of our products were specifically designed in order to meet individual client needs and we are committed to continuous research and development. The key to any successful software development is in the planning stage. It is extremely important that sufficient time is devoted to establishing and agreeing upon a detailed technical specification before development work is commenced.

Upon commencement of a project, a development team will be assembled and in conjunction with the client develop a detailed specification of the system. A firm timeline will then be put in place and used to drive the project. Our team of specialist, in-house, developers can offer highly flexible and creative solutions for your business requirements.

With a user interface that is both intuitive and elegant, our products are able to provide powerful functionality in a user interface which is designed to support intuitive, task-oriented user interaction. Qualified trainers can provide onsite training courses to induct your staff and clients, or provide customised 'train the trainer' courses for selected staff, who can then provide training to staff and clients.

Product support services

  • Installation
  • Customisation
  • Needs assessment and on-site product and application training
  • 'Train the trainer' courses
  • Software design and maintenance
  • On-going telephone and on-line technical support
  • Production and customisation of administrator and user manuals
  • Managed hosted solutions
  • Off-site backups
  • Disaster recovery plans
  • A totally managed solution

Our support staff

  • Over 20 year's graphic design, advertising and print industry experience
  • Analysts, programmers and systems designers
  • Qualified trainers
  • Supplier independent
  • Intelligent, articulate and hardworking
  • Offering practical hardware and software solutions to creative, workflow and production problems